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dublin |
consumer issues |
news report
Wednesday October 08, 2008 19:19
by Metero Customer - IT
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Comments (7 of 7)
Jump To Comment: 1 2 3 4 5 6 7I had a simlar experience 5 months ago. I never got my money back either, nor did I ever subscribe anything. The amount was less than € 15 but the funny thing was Meteor gave me credit instead for such a slow response. Are they covering up something?
AK
Probably legal, but is immoral to charge people without knowing. Vodofone do the same thing
Mbouh
what are these messages about? What premium rate service was it?
OF course it's illegal to charge you for something if you DID NOT subscribe to it. That's simply called FRAUD.
The phone scams are probably being operated from London with a management office here in Dublin. Vodfone customers are the most targeted, google zemano for horrific reading on the size of the scam. Regtel know but will not intervene referring the consumer to their service provider. Two majo radio shows will be investigating the size and scale of the fraud on Irish phone users in the coming days.
I agree John (above) I know a friend of mine who is researching of these phone scams that seem to be going on with al the mobile compnaies.
The interesting point is, if a company can give you a service and not tell you, that you will be charged for it, I am sure this is fraud, but must be very difficult to prove as there is no paper work or records, just numbers on your bill.
Hi John, can you fill me on more of the radio programmes who are going to mention this on the air? I am running a similar story.
SR cheers sean_1922@yahoo.com
I also get text messages from the Meteor. They say it is important to keep you updated with new services, like, downloads songs etc. (you have no choice in the matter, I cannot stopthem from texting me.)
I see the issue above as it is true not once do they even mention a charge.
So if you click on this number they give you, what is to stop them from chargining you from 1 Euro to 1,000?
SMc