What is a Fair Hotel?

Fair Hotels are hotels that treat their staff fairly. Fair Hotels understand that the hospitality industry is a people industry and that in order to attract and retain a skilled and committed workforce, staff must know that their work is valued.

Fair Hotels pay a fair day's pay for a fair day's work. They accept that hotel workers deserve to be paid a fair wage on which to support themselves and their families. Fair Hotels take their responsibilities as employers seriously. They respect the fundamental human right of workers to a voice at work. They engage in collective bargaining with staff.

Fair Hotels accept that in order for a hotel to run efficiently and safely, workers need to have a voice in minimising potential risks to their health from accidents and injuries. Fair Hotels know that client satisfaction depends on excellent customer service. They know that workers who are treated right will go the extra mile to ensure that customers are treated right.

Fair Hotels realise that hotel workers value quality jobs - jobs that are worth protecting. Both collectively and individually, workers in Fair Hotels strive to protect their livelihoods by securing the viability of their hotel.